CuddleGears respects your privacy and is committed to handling information responsibly. This Privacy Policy explains what information may be collected when you visit or use the CuddleGears website, how that information may be used, and the choices available to you.

By using the website, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you use the website, we may collect different types of information.

Information You Provide

When you create an account, place an order, subscribe to updates, submit a form, or otherwise interact with the website, you may provide information such as:

• Name

• Billing and shipping information

• Email address

• Telephone number

• Account login information

• Order and transaction details

• Product preferences

• Information included in messages or other submissions

You should only provide information that is necessary and appropriate for the relevant activity.

Payment Information

When you make a purchase, payment information may be processed by third-party payment providers.

Depending on the payment method used, CuddleGears may receive limited transaction information, while sensitive payment details such as card numbers or banking credentials may be handled directly by the applicable payment provider.

Payment providers process information according to their own privacy policies and terms.

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Approximate location information

• Pages visited

• Referring website

• Date and time of visits

• Website interaction and usage information

This information may be used to maintain security, understand website usage, troubleshoot technical issues, and improve website performance.

2. How We Use Information

Information collected through the website may be used for purposes such as:

• Processing and fulfilling orders

• Providing requested products and services

• Managing customer accounts

• Processing payments

• Providing order updates and notifications

• Improving website functionality and user experience

• Understanding website traffic and usage

• Preventing fraud, abuse, and unauthorized activity

• Maintaining website security

• Responding to requests and inquiries

• Sending promotional communications where permitted

• Complying with applicable legal requirements

We aim to use information only for legitimate and appropriate purposes related to operating and improving the website and services.

3. Cookies and Similar Technologies

CuddleGears may use cookies and similar technologies to remember preferences, support essential website functionality, maintain shopping cart information, analyze website usage, improve performance, and provide relevant features.

Some third-party services may also use cookies or similar technologies.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.

For more information, please review the CuddleGears Cookies Policy.

4. How Information May Be Shared

CuddleGears may share information with trusted third parties when reasonably necessary to operate the website and provide services.

These parties may include:

• Payment processors

• Shipping and delivery providers

• Website hosting providers

• Analytics and performance services

• Security and fraud prevention services

• Technology and software providers

• Advertising or marketing service providers

• Other service providers supporting website operations

Third parties may only receive information relevant to the services they provide where appropriate.

Information may also be disclosed when required by law, legal process, court order, regulatory requirement, or to protect the rights, safety, security, or property of CuddleGears, its users, or others.

5. Third-Party Services

The website may contain integrations, features, advertisements, payment services, analytics tools, social media features, or links to third-party websites.

Third-party services may collect or process information independently and according to their own privacy policies.

CuddleGears does not control the privacy practices of independent third parties. Users should review the applicable policies before providing information to third-party services.

6. Children’s Privacy

CuddleGears is a store for children’s products, but the website is not intended to knowingly collect personal information directly from children without appropriate authorization.

Purchases, accounts, and other activities involving personal information should be completed by a parent, guardian, or other authorized adult where required by applicable law.

If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, appropriate steps may be taken to address and delete the information where required.

Parents and guardians should supervise children’s use of online shopping websites and should avoid allowing children to provide personal information without appropriate supervision.

7. Data Security

CuddleGears takes reasonable measures to help protect information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no website, online service, electronic transmission, or storage system can be guaranteed to be completely secure. Users should understand that information transmitted over the internet may involve inherent security risks.

8. Data Retention

Information may be retained for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining accounts, providing services, resolving disputes, preventing fraud, complying with legal obligations, and maintaining appropriate business records.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

9. Your Privacy Choices

Depending on applicable law and circumstances, you may have rights or choices relating to your personal information, including the ability to:

• Request access to certain personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Opt out of certain promotional communications

• Manage cookies through browser settings

Some requests may be subject to applicable legal requirements, exceptions, or limitations.

10. Marketing Communications

Where permitted by applicable law, CuddleGears may use information to provide promotional communications about products, offers, updates, or other relevant content.

You may be able to unsubscribe from promotional emails by using the unsubscribe option included in the relevant communication.

Even if you opt out of promotional communications, you may still receive essential transactional messages related to orders, accounts, security, or website services.

11. Data Transfers

Depending on the services and technology used to operate the website, information may be processed or stored in countries or regions different from where you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

12. Third-Party Links

The CuddleGears website may contain links to websites operated by third parties.

CuddleGears is not responsible for the privacy practices, content, security, or policies of external websites. We recommend reviewing the privacy policies of third-party websites before submitting personal information.

13. Changes to This Privacy Policy

CuddleGears may update this Privacy Policy from time to time to reflect changes in website functionality, services, technology, business practices, or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the website after an updated Privacy Policy is published may be subject to the revised policy.

14. Acceptance of This Policy

By accessing or using the CuddleGears website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, you should discontinue use of the website.

15. Important Note

This Privacy Policy provides general information about privacy practices associated with the CuddleGears website. Specific privacy rights and obligations may vary depending on your location, applicable laws, the services you use, and the information involved.